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You are here: Home » Tenant Services » Service Promises & Standards » Supported Services
Supported Services
Sheltered Housing

When providing sheltered housing services we will:

  • Develop and review support plans for all tenants at least once a year to support independent living.
 
Supported Housing

When providing supported housing we will:

  • Give every new tenant a Direct debit form;
  • Give every new tenant a tenants handbook and a copy of the complaints procedure;
  • Ensure every new tenant has a housing benefit form completed and submitted;
  • Carry out health and safety checks on supported housing properties every six months.
 

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