Home Ownership Services

Home Ownership services

Right-to-Buy

When processing right-to-buy applications we aim to:

Arrange to send published information and application forms within 3 working days;
Keep within the designated timescales of the Right-to-Buy scheme.

Leaseholder/Shared Ownership

Send you an annual statement of your account in October each year;
Advise you of the various payment options available to you for all major works;
Consult you prior to any major works;
Provide all lessees with a Leaseholder Handbook within a month of completion of purchase.

New Affordable Homes

Complete customer satisfaction surveys with all tenants of new properties within 12 months of occupation.