What can I do if I can’t pay my rent?

Paying your rent is your responsibility. If you are struggling to pay your rent, contact us as soon as possible and explain any problems you may be facing. Our telephone number is: 0800 876 6060.

Rent Surgeries and evening appointments

If you cannot contact the Rent Team during the day make an appointment to come along to our Tuesday evening rent surgery which runs from 5.15pm until 7pm. Call 0800 876 6060 to make an appointment.

Our Rent Team will:

• Offer you advice in complete confidence.
• Try to reach a satisfactory arrangement for you to clear your rent arrears by installments, if you cannot pay the arrears at once.
• Offer you help and advice with completing application forms for Housing Benefit.

If you want independent advice then contact your local Citizens Advice Bureau on the numbers below:

Maidenhead	01628 621006
High Wycombe	0844 4994108
Slough	0845 1203712
Basingstoke	01256 322814
Wokingham	0844 4994126
Broxbourne	01992 635858
Aylesbury	0870 1264056

 Problems paying your rent leaflet