Can I keep my furniture?

Yes, all your furniture would be your own. However please remember your apartment in sheltered housing may be smaller than your current home.

Are meals provided?

Meals are not provided at most of the schemes, but we can arrange for others, such as meals on wheels, to help where necessary. Lunch is served daily at Lady Elizabeth House and Maudsley House holds a lunch club Monday to Friday.

Is there disabled access?

Yes, all our schemes are designed for wheelchair access with ramps and lifts, wide corridors and doors that are free from obstruction.

What about other costs?

In addition to your rent, you need to pay a service charge which covers part of the cost of providing heating, cleaning andlighting of the communal areas and the Sheltered HousingManagers service. This charge does not always includeelectricity and water rates. We advise that you discuss with ushow each scheme operates. The service charge does notcover council tax; this would be your responsibility.

Would I need my own TV License?

In some cases, tenants of pensionable age and retired from work, living in sheltered housing need not buy an individual TV license. However, each scheme differs, so we advise you to contact us to find out.

What if I’m on housing benefit?

Residents may be eligible for Housing Benefit and Community Charge Benefit which could cover or contribute to the cost of service charges. All residents would need to be assessed; application forms are available from our offices but need to be returned to the housing benefit department at the council.

For more information please contact us on 0800 876 6060. Or click here to send us an email.